Information We Collect.
We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you wish to sign up for one of our photography services or are making a purchase from us.
Your contact details are stored for purpose of keeping in contact with you on our office computer using professional studio management software from ‘Light Blue Software’ (UK company and GDPR enabled).
We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, and other communication data (but this data will not identify you personally). Your payment information (e.g. credit card details) provided when you make a purchase from our website is processed in the same way as if you were a customer in our store, i.e. through a secure merchant service credit card machine.
Frameworks Studios will not have access to that information after processing. We may share your personal data with our payment processors, but only for the purpose of completing the relevant payment transaction. Such payment processors are banned from using your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information.
Use of your information.
We may hold and process personal data that you provide to us in accordance with the DPA and GDPR. The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;
If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you; where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;
Where you have consented to receive our e-newsletters, from time to time to provide that to you.
Disclosure of your information.
We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk. We do not give your details to anyone else; all information is solely for our own business purposes.
Where we store and transfer your data.
The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links.
You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to email@example.com. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.
You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address detailed in clause 2, above, or by email to firstname.lastname@example.org.
Changes to this policy.
We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data. Our full contact details can be found on the ‘Contact’ page of this website.